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Security & Data

  • Where is my mail stored?
  • Are my personal details secure ?
  • How can I be sure my documents will be safe and secure?
  • Does UK Postbox outsource any part of the process?
  • How do I request under GDPR what information you hold about me
  • Can I change my phone number in my profile?
  • Can I edit my notification email address?
  • I have forgotten my password
  • Can I have my items insured while in storage ?
  • Are you GDPR compliant and how is my data handled?
  • What happens if I lose my phone?
  • I’m getting a certificate error when trying to access the platform

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