General FAQs..
- Letters - In simple terms, how does it work?
- Parcels. In simple terms, how does it work?
- Can I collect mail or parcels from a PO Box location
- How do you manage Junk Mail?
- On the PAYG account, are the letters received scanned automatically
- Can I collect my mail and parcels or do you offer locker collection services?
- Can I forward to different addresses?
- I have a PAYG plan, what if I receive junk mail/spam/unwanted letters?
- What is a customer ID number?
- What type of people use UK Postbox services?
- Can I change my phone number in my profile?
- Can I edit my notification email address?
- Do you have any tutorial videos that show how your service works?
- Can I access the main site from my mobile device ?
- Can I view in landscape or only portrait mode?
- Christmas and New Year Opening Hours - 2022