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Account & Billing

  • What is the difference between Correspondence Address Vs Residential (home) Address?
  • Which UK Postbox account is right for me?
  • Can I cancel my account and get a refund
  • Can I use UK Postbox for my Director's Service address to avoid my home address being listed.
  • What payment options are there?
  • Can I sign up for an account if living outside of the UK ?
  • How do I know if I need to top-up?
  • What is the minimum age to open a UK Postbox account?
  • How will I be notified of new mail, or new scans?
  • Can you pay my Customs & Duty payments
  • What happens if my credit runs low?
  • How do i update my card details?
  • Can I pay by Bank Transfer
  • Can i use my account balance to pay for my account renewal charges?
  • Does a director’s service address have to be in the UK ?
  • How do I request under GDPR what information you hold about me
  • Will I have to pay VAT?
  • Can I setup auto topup ?
  • How can I view my statements?
  • How can I see the transactions on my account, both charges and credits?

Categories

  • Account & Billing
  • Addresses
  • Basic Actions
  • Business Accounts
  • Director's Service Address
  • Fulfilment & Dropship
  • Mail Management
  • Parcel Management
  • Partnerships
  • Personal Accounts
  • Pricing
  • Registered Office address
  • Scanning
  • Security
  • Shipping
  • User Interface
  • Verification
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